delivery policy.

About this policy

This policy covers plans you buy on Let's Math (letsmath.app), a product of Miniant Labs Limited, registered at 5th Floor, 218/3 Begum Rokeya Sharani, West Kafrul, Mirpur, Dhaka-1207, Bangladesh. It explains how and when you receive what you paid for.

What we deliver

Everything we sell is digital. Nothing is shipped to a physical address, and there is no shipping or handling charge. A plan you buy is added to your Let's Math account and used inside the app.

When it arrives

Delivery starts as soon as your payment is confirmed. In most cases your plan is ready within a few minutes. Occasionally a payment takes longer to confirm, and delivery can then take up to 24 hours.

How you receive it

Your plan is added to the account you were signed in with when you paid. Sign in with the same account on any supported device to use it. A confirmation appears in the app as soon as the payment goes through.

If it does not arrive

If your plan has not appeared 24 hours after you paid, write to hi@letsmath.app with the transaction reference, the date and the account you used. We reply within 72 hours. If we cannot deliver what you paid for, we refund the full amount under our refund policy.

Failed or duplicate payments

If money left your account but the payment failed, or you were charged twice for one purchase, nothing extra is delivered and the amount is returned to you. See our refund policy for how and when.

Changes to this policy

When this policy changes, the date at the top of this page changes with it. A change never affects a purchase already made.

Questions about delivery can go to hi@letsmath.app.